/* MTEC public complaint form — professional, self-contained, RTL-aware. */

.mtec-complaint .mtec-card__body {
    max-width: 640px;
    margin-inline: auto;
}

.mtec-complaint__form {
    display: flex;
    flex-direction: column;
    gap: 1.25rem;
}

/* Tabs: Submit / Track */
.mtec-complaint__tabs {
    display: flex;
    gap: 0.5rem;
    padding: 0.35rem;
    margin-bottom: 1.5rem;
    background: #F4F5FA;
    border: 1px solid #E5E7EF;
    border-radius: 0.875rem;
}

.mtec-complaint__tab {
    flex: 1;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    padding: 0.7rem 1rem;
    font-size: 0.9rem;
    font-weight: 600;
    color: #5E6282;
    background: transparent;
    border: none;
    border-radius: 0.625rem;
    cursor: pointer;
    transition: background 0.18s ease, color 0.18s ease, box-shadow 0.18s ease;
    font-family: inherit;
}

.mtec-complaint__tab i {
    font-size: 1.1rem;
}

.mtec-complaint__tab:hover {
    color: #181E4B;
}

.mtec-complaint__tab.is-active {
    color: var(--mtec-primary, #4F46E5);
    background: #fff;
    box-shadow: 0 1px 3px rgba(24, 30, 75, 0.12);
}

/* Track panel intro + helper hint */
.mtec-complaint__track-intro {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin: 0 0 1.25rem;
    padding: 0.85rem 1rem;
    font-size: 0.9rem;
    color: #027A48;
    background: #ECFDF3;
    border: 1px solid #A6F4C5;
    border-radius: 0.75rem;
}

.mtec-complaint__track-intro i {
    font-size: 1.15rem;
    flex-shrink: 0;
}

.mtec-complaint__hint {
    display: flex;
    align-items: flex-start;
    gap: 0.5rem;
    margin: -0.25rem 0 0;
    font-size: 0.82rem;
    line-height: 1.55;
    color: #8A90A6;
}

.mtec-complaint__hint i {
    flex-shrink: 0;
    margin-top: 0.1rem;
}

/* "or" divider between tracking methods */
.mtec-complaint__divider {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    color: #9aa0b5;
    font-size: 0.8rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.06em;
}

.mtec-complaint__divider::before,
.mtec-complaint__divider::after {
    content: "";
    flex: 1;
    height: 1px;
    background: #E5E7EF;
}

.mtec-complaint__field {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.mtec-complaint__label {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.9rem;
    font-weight: 600;
    color: #181E4B;
}

.mtec-complaint__label i {
    color: #5E6282;
    font-size: 1.05rem;
}

.mtec-complaint__input {
    width: 100%;
    padding: 0.75rem 1rem;
    font-size: 0.95rem;
    color: #181E4B;
    background: #fff;
    border: 1.5px solid #E5E7EF;
    border-radius: 0.75rem;
    transition: border-color 0.18s ease, box-shadow 0.18s ease;
    font-family: inherit;
}

.mtec-complaint__input::placeholder {
    color: #9aa0b5;
}

.mtec-complaint__input:focus {
    outline: none;
    border-color: var(--mtec-primary, #4F46E5);
    box-shadow: 0 0 0 3px rgba(79, 70, 229, 0.12);
}

.mtec-complaint__textarea {
    resize: vertical;
    min-height: 120px;
    line-height: 1.6;
}

select.mtec-complaint__input {
    appearance: none;
    -webkit-appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%235E6282' stroke-width='2.2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 1rem center;
    padding-right: 2.5rem;
}

html[dir="rtl"] select.mtec-complaint__input {
    background-position: left 1rem center;
    padding-right: 1rem;
    padding-left: 2.5rem;
}

.mtec-complaint__submit {
    align-self: flex-start;
    gap: 0.5rem;
    min-width: 200px;
    justify-content: center;
}

.mtec-complaint__submit:disabled {
    opacity: 0.65;
    cursor: not-allowed;
}

.mtec-complaint__feedback {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.75rem 1rem;
    font-size: 0.875rem;
    font-weight: 500;
    color: #B42318;
    background: #FEF3F2;
    border: 1px solid #FECDCA;
    border-radius: 0.75rem;
}

/* display:flex above overrides the UA [hidden] rule — hide empty/error box until needed */
.mtec-complaint__feedback[hidden],
.mtec-complaint__feedback:empty {
    display: none !important;
}

.mtec-complaint__notice {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    justify-content: center;
    padding: 1.5rem;
    font-size: 0.95rem;
    color: #5E6282;
    text-align: center;
}

/* Success state */
.mtec-complaint__success {
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.75rem;
    padding: 0.5rem 0;
}

.mtec-complaint__success-icon {
    font-size: 3rem;
    line-height: 1;
    color: #12B76A;
}

.mtec-complaint__success-title {
    font-size: 1.25rem;
    font-weight: 700;
    color: #181E4B;
    margin: 0;
}

.mtec-complaint__success-body {
    font-size: 0.95rem;
    color: #5E6282;
    margin: 0;
    max-width: 28rem;
}

.mtec-complaint__reference {
    width: 100%;
    max-width: 24rem;
    padding: 1rem 1.25rem;
    background: #F8F9FC;
    border: 1px dashed #D5D9E6;
    border-radius: 0.875rem;
    margin: 0.5rem 0;
}

.mtec-complaint__reference-label {
    display: block;
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    color: #8A90A6;
    margin-bottom: 0.5rem;
}

.mtec-complaint__reference-row {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.mtec-complaint__reference-row code {
    flex: 1;
    padding: 0.6rem 0.75rem;
    background: #fff;
    border: 1px solid #E5E7EF;
    border-radius: 0.625rem;
    font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
    font-size: 1rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    color: #181E4B;
}

.mtec-complaint__copy {
    flex-shrink: 0;
}

@media (max-width: 480px) {
    .mtec-complaint__submit {
        width: 100%;
        align-self: stretch;
    }
}